Privacy Policy

1. Who We Are

Pocket Attorney is operated by Forsythe Development, registered at the Companies Office of Jamaica. In this Privacy Policy, “Pocket Attorney,” “we,” “our,” and “us” refer to the Pocket Attorney website, mobile application, related APIs, and support operations.

2. Scope Of This Policy

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use Pocket Attorney, including when you:

• create or use an account;
• browse or purchase legal-content subscriptions;
• upload documents, chat attachments, or profile content;
• use messaging, community, advertisement, directory, or attorney workspace features;
• use AI chat, AI note-taking, voice, transcription, drafting, or other automated features;
• connect an email provider or other supported third-party service; or
• contact us for support, billing, compliance, or account deletion.

3. Information We Collect

3.1 Information you provide directly

Depending on how you use Pocket Attorney, you may provide us with:

• name, email address, phone number, login credentials, and profile information;
• attorney, business, or directory listing information you choose to publish;
• messages, community posts, comments, reviews, advertisements, support requests, and other user content;
• documents, images, PDFs, chat attachments, prompts, notes, draft instructions, and other materials you upload or submit;
• voice or microphone input used in supported AI or realtime features;
• billing, subscription, purchase, and token-wallet related information; and
• identity or verification information where required for support, security, moderation, or compliance.

3.2 Information we collect automatically

We may collect service and technical data such as device identifiers, IP address, browser type, operating system, app version, session timestamps, crash logs, feature usage, API logs, token usage records, abuse-prevention signals, and other analytics or diagnostic information reasonably necessary to operate and secure the service.

3.3 Information created through your use of the service

When you use Pocket Attorney, we may generate or store additional records such as:

• AI chat history, generated outputs, summaries, note sessions, exports, and draft content;
• voice-session metadata, transcripts, transcript segments, and text-to-speech requests;
• token authorization, consumption, allowance, expiry, bundle, and transaction records;
• workspace records, approvals, tasks, client or matter updates, and generated communications;
• connected-email sync status, draft history, and selected inbox metadata or content where that feature is used; and
• security, moderation, audit, and dispute-handling records.

3.4 Information from third parties and connected services

We may receive information from app stores, payment processors, identity providers, connected email providers, analytics vendors, communications/session vendors, or other service providers when needed to authenticate users, process purchases, sync supported services, operate AI or voice features, prevent abuse, or maintain the platform.

3.5 Public or shared content

Some information you submit may be visible to other users or the public depending on the feature, such as profile information, directory listings, community posts, comments, advertisements, ratings, or shared communications. You are responsible for the information you choose to make public or share with others through the service.

4. How We Use Information

We may use personal data and service data to:

• create, authenticate, maintain, and secure accounts;
• deliver subscriptions, repository access, messaging, community, attorney workspace, and other core service features;
• process purchases, app-store entitlements, token allowances, bundle purchases, and usage consumption;
• generate AI responses, summaries, note sessions, drafts, exports, and other requested outputs;
• capture, transcribe, stream, or synthesize voice where supported features require it;
• operate connected services such as supported email integrations and related draft workflows;
• monitor performance, troubleshoot errors, protect against fraud or abuse, enforce our policies, and investigate misuse;
• comply with legal obligations, maintain records, resolve disputes, and protect our rights, users, and service providers; and
• improve service quality, reliability, safety, and feature performance.

5. AI, Voice, Transcription, And Automation

Pocket Attorney may offer AI chat, AI note-taking, voice conversations, speech transcription, text-to-speech, automated drafting, knowledge retrieval, procedural guidance, and other automated tools. When you use those features, we may process prompts, attachments, transcripts, generated outputs, and related usage data to provide the requested result and maintain the service.

Some AI or speech features may rely on third-party infrastructure or model providers acting on our behalf. Provider handling of submitted content may vary by feature, provider, and configuration. Unless we expressly say otherwise in a feature-specific notice, you should not assume submitted AI content is excluded from all provider retention, review, abuse-monitoring, or service-improvement workflows permitted under the applicable provider arrangements.

You should not submit information to AI or voice features unless you have the right to share it and understand the sensitivity of the material. If you use Pocket Attorney in a professional context, including attorney or client-matter workflows, you remain responsible for assessing confidentiality, privilege, consent, and professional obligations before submitting information.

If you use voice, recording, or transcription features, you are responsible for obtaining any notice or consent required by applicable law or professional rules before recording or processing another person’s voice or statements through the service.

6. Sharing And Disclosure

We may disclose information:

• to service providers and subprocessors that help us host, secure, maintain, analyze, bill, transcribe, synthesize, or power the service;
• to app stores, payment processors, and entitlement providers to manage subscriptions, purchases, refunds, disputes, and fraud checks;
• to connected third-party services you choose to link, such as supported email providers;
• where you direct us to share information, including by publishing content or initiating communications;
• to comply with legal obligations, court orders, lawful requests, audits, or regulatory requirements;
• to investigate or address security incidents, fraud, abuse, infringement, or other harmful conduct; and
• in connection with a corporate transaction such as a merger, acquisition, reorganization, or asset sale, subject to appropriate safeguards.

We do not sell your personal data for cash consideration. We may, however, use service providers to process data on our behalf for the purposes described in this policy.

7. International Transfers

Pocket Attorney and its service providers may store or process data in countries outside Jamaica. Cross-border processing may occur because hosting, AI, speech, analytics, communications, security, or connected-service infrastructure is not always located in one jurisdiction. Where applicable, we use contractual, technical, and organizational safeguards that we consider appropriate to the type of data and service involved.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including service delivery, security, billing, accounting, moderation, legal compliance, dispute resolution, and enforcement.

Retention may vary by data type. For example:

• account and subscription records may be retained for customer-service, accounting, and compliance purposes;
• token-wallet and transaction records may be retained to document usage, purchases, disputes, and audit trails;
• AI prompts, outputs, transcripts, notes, attachments, exports, and drafts may be retained while needed to provide the feature, preserve user history, support re-export, investigate misuse, or maintain operational integrity;
• support, moderation, and security logs may be retained to address incidents or legal obligations; and
• backups may persist for a limited period before being overwritten or deleted in the ordinary course.

When information is no longer reasonably necessary, we may delete it, de-identify it, or aggregate it, subject to any legal, security, billing, audit, or evidentiary retention requirements.

9. Account Deletion And Related Records

You may request account deletion through the app or by contacting us. Our current deletion process is described in our Deletion Policy. Deleting an account does not necessarily remove every record immediately or automatically. Some information may be retained where reasonably necessary for security, payment, legal, fraud-prevention, abuse-prevention, audit, or dispute-resolution purposes.

10. Your Choices And Rights

Depending on applicable law and the nature of the data, you may request access to, correction of, or deletion of certain personal data we hold about you. You may also withdraw optional permissions such as microphone access or disconnect supported third-party services from your account.

You may contact us if you:

• want to access or correct account information;
• want to request deletion of your account or certain data;
• want to ask about retention, provider categories, or specific feature handling; or
• want to raise a privacy concern or complaint.

If you believe your privacy rights have been mishandled, you may also have the right to raise a complaint with the Office of the Information Commissioner Jamaica or another competent authority.

11. Security

We use administrative, technical, and organizational measures designed to protect personal data and service data from unauthorized access, loss, misuse, or alteration. No system can guarantee absolute security, and you use the service at your own risk. You are responsible for maintaining the confidentiality of your account credentials and for protecting the devices you use to access Pocket Attorney.

12. Children And High-Sensitivity Information

Pocket Attorney is not intended for unsupervised use by children. Do not use the service on behalf of a child or submit a child’s personal data unless you are legally authorized to do so.

You should also use caution before submitting highly sensitive, privileged, or regulated information to the service, especially when using AI, voice, transcription, drafting, or connected-service features.

13. Third-Party Sites, Providers, And App Stores

Pocket Attorney may link to or rely on third-party websites, stores, providers, or integrations. Those third parties operate under their own terms and privacy policies. Subscription billing handled by Apple App Store, Google Play, or other payment channels may also be subject to those platforms’ rules and records.

14. Changes To This Policy

We may update this Privacy Policy from time to time to reflect product changes, provider changes, legal requirements, or risk-management decisions. When we make material changes, we may update the “Last Updated” date, publish revised terms, or provide additional notice through the app, website, or other reasonable means.

15. Contact Us